Here at Orchard, we prioritise data safety and email security. So you know if a legitimate email from us has been sent to you, we may use the following email domains:
Official Email Domains
@myorchard.org (most frequently used)
@internal.myorchard.org -- Internal communications (customers should not receive emails from this domain)
@cirkit.myorchard.org -- Newsletters
@ougroup.uk (used mainly for commercial customers)
If you receive an email from a domain not listed above, please assume it is not from us.
Please do not click on any links or open any attachments in the email. Instead, forward the email to the address below for verification.
Please Keep In Mind:
Emails from us will never come from a free email service such as Gmail, Yahoo, or Hotmail.
We will never ask for you to provide sensitive information such as passwords or payment details via email.
If you are ever in doubt about the authenticity of an email from us, please forward it to email-security@myorchard.org with subject "Email Authenticity Request".
Once you forward the content of the email to us, please do not respond to the original email or click on links/open attachments that it may contain. We will investigate and get back to you as soon as possible.
At Orchard, we accept no responsibility for any loss or damage resulting from falling victim to email scams. Always be cautious and verify the legitimacy of any unexpected or suspicious emails.
